Home :: Help Center

Email and dialup services to be discontinued as of 12/31/08

Web hosting accounts will continue to be available although they will no longer offer email.

Online User Guides

Connecting to Prairienet

Setting up Internet Access (PPP Dialup)

About Prairienet Classic / Linux shell (direct dialup, SSH)

SSH (secure shell) for Windows and Mac

Account Management

Password Requirements (Effective January 16, 2008)

Change Your Password

Request a Password Reset

Security Policy (if account has been disabled for security reasons)

Email

Webmail

Windows and Mac email program setup

Spam FAQ

UNIX PINE [Off-site link]

PINE: How to save messages downloading

Request Email Forwarding

Setting Email Programs to Send Plain text

Please see List Services for in-depth documentation for mailing list subscribers, listowners, and moderators.

Web Site Construction

Basic Web Site Setup for Web Hosting Accounts

Basic Homepage Setup for Individual Member Accounts

Secure FTP (uploading files) with WinSCP

Troubleshooting Common FTP and Web Problems

WinSCP FAQ [Off-site link. Not all details will apply.]

Password-protected directories

Custom error pages (subdomains and virtual domains)

Simple Forms Mailer

Advanced Features

SSH (secure shell) for Windows and Mac

PHP

PHP Tutorials. [Off-site link. Flash tutorials for non-technical beginner]

Working with PHP and mySQL

CGI access

Webinator Search Engine

Webalizer Web Access Statistics

Email Support

Member Services Help Desk
Email:
Assistance with account setup and renewals, password resets, PPP and regular dialup, quotas.

Prairienet Tech Support
Email: mailto:prairienet.support@gmail.com
Help with Web hosting accounts, SSH, SFTP, UNIX shell, and advanced features.

Prairienet List Manager
Email:
Help for listowners of Mailman mailing lists.

Telephone Support

Member Services Help Desk
Phone: 217-244-1962
Hours: Wednesday & Thursday, 1:30-4:30pm